Essential Skills:
- Advanced MS Office (Word, Excel, PowerPoint and Outlook).
- High level of interpersonal skills.
The following would also be an asset:
- 2- 5 years’ experience working in a similar role
- Relevant BA or BCom (Hons) degree or equivalent HPCSA Registration
- Ability to multi-task
- Excellent communicator
- Completer finisher – ability to see projects through to completion
- Excellent time management.
Major Responsibilities
To create and maintain goodwill, retention and sales opportunities within the Company’s existing client base, by having effective conversations each day with clients. Pro-actively identifying client needs and ensuring that these are met with the objective of maximising the Company’s profit and delighting our customers. To be a product and systems expert and be able to answer queries around our assessments and fully demonstrate all online products through the Thomas Hub. The Junior Psychometrist / CSC Consultant will advise clients on the usage of psychometrics in their organisations and engage in account management activities to support the South African business.
- A positive can-do attitude and the ability to make things happen
- The ability to own a project and see it through from start to finish without needing to be micro-managed
- Able to build rapport easily with just about anybody
- The ability to engage with, excite and influence clients
- A background in customer service would be very useful
- An interest in Psychology