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This position has now closed.

Credit Controller

Salary range £25,000 to £30,000
Job Type Full time
Location Marlow
Posted: 07/09/2018
Job Start Date ASAP
Essential Skills:
  • Experience in Credit Control / Debt Collection activities
  • Confident communication skills
  • Strong numerical skills backed with analytical skills
  • Experience of dealing with customers over the telephone

We have an opportunity for a Credit Controller to join the Finance team, based in Marlow. The Credit Controller will be responsible for delivering against cash collection and aged debt reduction targets, whilst maintaining high customer service standards and following up on debtor queries with the internal team. The role will cover both our UK and International businesses.

Key responsibilities include:

  • Maintaining DSO at 45 days or below  
  • Maintaining the bi-weekly aged debt report
  • Achieving and exceeding monthly cash collection and aged debt targets
  • Daily chasing of accounts for payment predominantly by phone, ensuring customer payments are received to the agreed credit terms
  • Managing overdue debts in line with the collections processes and where necessary placing accounts on stop and instigating the legal process
  • Effectively monitoring customer payments to achieve cash and aged debt targets
  • Ensuring prompt action is taken for failed promised payments and continued late payment
  • Raising of credit note requests & obtaining approval
  • Chasing POs
  • Issuing customer statements
  • Issuing customer letters to chase outstanding debt
  • Logging, monitoring and following up customer invoice queries with internal resources to enable prompt resolution and to minimise delays to payment

Thomas International are the largest privately owned global provider of psychometric assessments. We empower business leaders by giving them the tools they need to develop their people, teams and culture.

At Thomas, we love what we do and know that our people are core to our business. We’ve grown a lot since our inception in 1981 but are proud to have retained our unique family feel and friendly environment. We take people development seriously and tailor our employees’ career pathway to their specific aspirations and needs, offering a variety of training both from our expert internal trainers and external providers. Whether you are UK-based or work in one of our 60 international offices, you’ll have access to learning and development opportunities that are second to none, including international secondments, coaching and mentoring, funded studying and much more.

We offer fantastic benefits to our employees such as private medical cover, a private GP minutes from our head office, discounted gym membership, holiday buy scheme, and a rewards portal with discounts from major retailers.

Our positive and innovative culture has won us a variety of awards/accolades. We’re looking for passionate and dedicated new faces to join us on our journey.

Sound like you? Apply today and join the Thomas family.  


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